Kicking Customer Service into High Gear

At LeMay Photography we believe that customer service is key to our success.  Treating our customers with respect and dignity is a core element in our business plan.  What do we do to make this happen?  Let’s take a look at a few of our policies.

Answer the Phone!  We will answer your phone call or respond to your email quickly, and treat everyone with fairness and consistency.

Maintain a professional studio!  We have always felt that a commercial location is important for our customers so LeMay Photo is in the Arcade Square Shopping Center. Customers are more comfortable in a commercial environment than a home based studio.

Do what you say you’re going to do, and do it on time!  Many times a deadline is important and the client needs the assurance you can make that happen.  Be ready for the appointment so you don’t waste the clients time by being late or consumed with other distractions.

Stay up to date on technology and advancements in the craft of photography!  Photographic styles are constantly changing and our job is to provide the customer with the photo that best services the them.   Business portraits now are not just headshots in front of a background, they are environmental and outdoors and we enjoy make these different kinds of portraits.

LeMay Photography serves Central Arkansas with senior photos, family portraits, children’s photos, special events-convention photography and business portraits or headshots.

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